Measurement & Analysis Software designed for ISO 9001 & CMMI Compliance

Measurement & Analysis Software

CENTRE collects, processes, reports and issues alerts to stakeholders on a wide variety of Project data. For Service Management, CENTRE produces performance metrics by device, by sub-component, by support engineer, by geographic area or by manufacturer among others.

For exclusively labor related Projects CENTRE collects data on tasks, sub-tasks, labor hours and earned-value related metrics.

Results across Customer Satisfaction, Financial, Employee and Subcontractor performance metrics are measured against Project Performance Objectives and are displayed in relevant scorecards. This module provides support for the CMMI Process Area Measurements and Analysis, and for ISO 9001:2008 Section 8, Measurements, Analysis and Improvement.

Measurement & Analysis Evidence of Compliance

SP 1.1 Establish and maintain measurement objectives that are derived from identified information needs and objectives.
CENTRE Evidence: The direct evidence available to satisfy this Specific Practice is derived from the Measurements and Analysis module and is produced either from predefined reports or from the CENTRE Ad-Hoc Report Generator.

SP 1.2 Specify measures to address the measurement objectives.
CENTRE Evidence: Project measurements and objectives are identified in Projects particulars. Performance related measurements are identified in CENTRE reports and are submitted as direct evidence of compliance for this Specific Practice.

SP 1.3 Specify how measurement data will be obtained and stored.
CENTRE Evidence: Project data is obtained from Project, Supply Chain, ITSM, Requirements and Change Management records. All Project data is stored in CENTRE modules. All Project relevant records are direct evidence in support of this Specific Practice.

SP 1.4 Specify how measurement data will be analyzed and reported.
CENTRE Evidence: Measurement data generally is subject to Project requirements. For Software Engineering type projects CENTRE provides direct evidence that is in line with industry standards. CENTRE measures programmer productivity, quality of workmanship and timeliness.
There are many additional industry standard measurements for software engineering available as direct evidence in compliance with this Specific Practice.

SP 2.1 Obtain specified measurement data.
CENTRE Evidence: Direct evidence related data is usually captured by CENTRE modules in the course of Project performance.

SP 2.2 Analyze and interpret measurement data.
CENTRE Evidence: Data is automatically analyzed at various stages of Project performance, including financial analysis.